McNeilus recalls 2024–2025 Volterra ZSL garbage trucks over software error that moves grabber fingers
A software error can make the grabber fingers on these side loader garbage trucks move without the operator doing anything, so they could hit a person or vehicle next to the truck.
What to do
McNeilus will update the software for free. Owners can call McNeilus customer service at 1-888-686-7278.
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Recall details
- Product
- Mcneilus Volterra Zsl 2024–2025
- Hazard
- Grabber fingers that unintentionally moves may strike a person or vehicle next to the truck, increasing the risk of injury or a crash.
- Units
- 160 vehicles
- Owner notification
- January 5, 2026
- Reported to NHTSA
- November 19, 2025
- Identifiers
- NHTSA campaign number: 25V800000
- Model years: 2024–2025
The headline, summary and steps above are written in plain English from the official notice below. Identifiers are copied exactly as the agency published them. Always check the official notice before you act.
Official notice
The notice's own wording from NHTSA.
- Component
- EQUIPMENT
- Defect
- McNeilus Truck & Manufacturing, Inc. (McNeilus) is recalling certain 2024-2025 Volterra ZSL side loader garbage trucks. A software error may cause the grabber fingers to move without input from the operator.
- Consequence
- Grabber fingers that unintentionally moves may strike a person or vehicle next to the truck, increasing the risk of injury or a crash.
- Corrective action
- McNeilus will update the software, free of charge. Owner notification letters were mailed January 5, 2026. Owners may contact McNeilus customer service at 1-888-686-7278.
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