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NHTSA·Cars and vehicles·November 26, 2025

Nissan recalls 2025 Murano, 2025–2026 Armada and Infiniti QX80 over rearview camera that may not display

A software error in the infotainment system at startup can keep the rearview camera image from showing when the vehicle is put in reverse, reducing the driver's view behind and raising the risk of a crash.

What to do

A dealer will update the software for free, or it may be done through an over-the-air update. Owners can call Nissan at 800-647-7261 or Infiniti at 1-800-662-6200; Nissan's recall numbers are R25D6, R25D5, and R25D7.

Look up your car to see every recall for its make, model and year.

NHTSA recall page

Recall details

Product
Nissan Armada, Qx80, Murano 2025–2026
Company
Nissan North America, Inc.
Hazard
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Units
64,085 vehicles
Owner notification
January 23, 2026
Reported to NHTSA
November 26, 2025
Identifiers
  • NHTSA campaign number: 25V821000
  • Manufacturer campaign number: R25D6, R25D5, R25D7
  • Model years: 2025–2026

The headline, summary and steps above are written in plain English from the official notice below. Identifiers are copied exactly as the agency published them. Always check the official notice before you act.

Official notice

The notice's own wording from NHTSA.

Component
BACK OVER PREVENTION:SOFTWARE
Defect
Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Corrective action
The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.

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