Jayco recalls 2025 Melbourne, 2026 Melbourne Prestige and Entegra Qwest RVs over wrong weight limits on labels
The certification and cargo capacity labels may list the wrong weight ratings, which could lead owners to overload the vehicle unknowingly and raise the risk of a crash.
What to do
Jayco will mail corrected labels free of charge, and owner letters were mailed December 16, 2025. Owners can call Jayco customer service at 1-800-283-8267 and cite recall number 9903644.
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Recall details
- Product
- Entegra Qwest, Melbourne Prestige, Melbourne 2025–2026
- Company
- Jayco, Inc.
- Hazard
- Incorrect weight information may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
- Units
- 7 vehicles
- Owner notification
- December 16, 2025
- Reported to NHTSA
- December 9, 2025
- Identifiers
- NHTSA campaign number: 25V847000
- Manufacturer campaign number: 9903644
- Model years: 2025–2026
The headline, summary and steps above are written in plain English from the official notice below. Identifiers are copied exactly as the agency published them. Always check the official notice before you act.
Official notice
The notice's own wording from NHTSA.
- Component
- EQUIPMENT:OTHER:LABELS
- Defect
- Jayco, Inc. (Jayco) is recalling certain 2025 Melbourne, 2026 Melbourne Prestige, and Entegra Qwest recreational vehicles. The Certification and Occupant and Cargo Carrying Capacity (OCCC) labels may list the incorrect Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR), and Gross Combination Weight Rating (GCWR). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, “Wheels and Rims-Other Than Passenger Cars” and 49 CFR Part 567, "Certification."
- Consequence
- Incorrect weight information may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
- Corrective action
- Jayco will mail corrected labels, free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903644.
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