Thomas Built Buses recalls 2026 Saf-T-Liner C2 Jouley and 2027 Saf-T-Liner C2 buses over wheelchair restraint that may not lock
The wheelchair restraint retractor on these buses may not lock, so a wheelchair may not be properly secured and could move during travel, raising the risk of injury.
What to do
A dealer will inspect the restraint and replace the retractor if needed, free of charge. Owners may call DTNA customer service at 1-800-547-0712 and refer to recall number F1028.
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Recall details
- Product
- Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner C2 Jouley 2026–2027
- Hazard
- An unsecured wheelchair can move during transit, increasing the risk of injury.
- Units
- 2 vehicles
- Owner notification
- February 5, 2026
- Reported to NHTSA
- December 9, 2025
- Identifiers
- NHTSA campaign number: 25V850000
- Manufacturer campaign number: F1028
- Model years: 2026–2027
The headline, summary and steps above are written in plain English from the official notice below. Identifiers are copied exactly as the agency published them. Always check the official notice before you act.
Official notice
The notice's own wording from NHTSA.
- Component
- EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
- Defect
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2026 Thomas Built Buses Saf-T-Liner C2 Jouley and 2027 Thomas Built Buses Saf-T-Liner C2 transit buses equipped with a QRT-Deluxe or QRT-Max wheelchair restraint. The wheel chair restraint retractor may not lock, preventing the wheelchair from being properly secured.
- Consequence
- An unsecured wheelchair can move during transit, increasing the risk of injury.
- Corrective action
- A dealer will inspect and replace the retractor, as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1028.
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