NHTSA·Commercial vehicles·December 10, 2025

MCI recalls 15,454 transit and coach buses over wrong glass in front door

The glass in the lower part of the front door, which the driver looks through to see the curb, is the wrong material and may reduce the driver's visibility, raising the risk of a crash.

What to do

MCI will replace the glass free of charge. Owners can call MCI customer service at 1-800-241-2947 and mention recall number 22-005.

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Recall details

Product
Mci D4505, D4500, D4000 and 9 more 1988–2022
Hazard
The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Units
15,454 vehicles
Owner notification
February 4, 2026
Reported to NHTSA
December 10, 2025
Identifiers
  • NHTSA campaign number: 25V853000
  • Manufacturer campaign number: 22-005
  • Model years: 1988–2022

The headline, summary and steps above are written in plain English from the official notice below. Identifiers are copied exactly as the agency published them. Always check the official notice before you act.

Official notice

The notice's own wording from NHTSA.

Component
STRUCTURE:BODY:DOOR
Defect
Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Consequence
The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Corrective action
MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.

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