GM recalls 81,177 2025–2026 Chevrolet Equinox EVs because the pedestrian alert sound may be too quiet
The warning sound may not change enough in volume between a stopped and a slowly moving vehicle, so pedestrians may not hear it coming, which raises the risk of a crash or injury.
What to do
A dealer will update the software for free, or GM will send the update over the air. Owners can call GM customer service at 1-800-222-1020 and cite recall number N252530690.
Look up your car to see every recall for its make, model and year.
Recall details
- Product
- Chevrolet Equinox EV 2025–2026
- Company
- General Motors, LLC
- Hazard
- A vehicle that does not emit sufficient sound may fail to alert pedestrians of a moving vehicle, increasing the risk of a crash or injury.
- Units
- 81,177 vehicles
- Owner notification
- January 29, 2026
- Reported to NHTSA
- December 18, 2025
- Identifiers
- NHTSA campaign number: 25V878000
- Manufacturer campaign number: N252530690
- Model years: 2025–2026
The headline, summary and steps above are written in plain English from the official notice below. Identifiers are copied exactly as the agency published them. Always check the official notice before you act.
Official notice
The notice's own wording from NHTSA.
- Component
- BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
- Defect
- General Motors, LLC (GM) is recalling certain 2025-2026 Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
- Consequence
- A vehicle that does not emit sufficient sound may fail to alert pedestrians of a moving vehicle, increasing the risk of a crash or injury.
- Corrective action
- The body control module software will be updated by a dealer, or through an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 29, 2026. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is N252530690. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 18, 2025.
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