NHTSA·Cars and vehicles·December 18, 2025

Ford recalls 2022–2024 Maverick Hybrid and 2020 Escape Hybrid over software that can shift into neutral

Software in the hybrid powertrain control module may make the vehicle shift into neutral unexpectedly, causing a loss of drive power that raises the risk of a crash.

What to do

Dealers will update the software for free. Owners may call Ford customer service at 1-866-436-7332 and refer to Ford's recall number 24S33.

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Recall details

Product
Ford Maverick Hybrid, Escape Hybrid 2020–2024
Hazard
A loss of drive power increases the risk of a crash.
Units
87 vehicles
Owner notification
February 12, 2026
Reported to NHTSA
December 18, 2025
Identifiers
  • NHTSA campaign number: 25V881000
  • Manufacturer campaign number: 24S33
  • Model years: 2020–2024

The headline, summary and steps above are written in plain English from the official notice below. Identifiers are copied exactly as the agency published them. Always check the official notice before you act.

Official notice

The notice's own wording from NHTSA.

Component
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Defect
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick Hybrid and 2020 Escape Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Consequence
A loss of drive power increases the risk of a crash.
Corrective action
Dealers will update the HPCM software, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 15, 2026. This is an expansion of Recalls 24V330 (24S33) and 25V133 (25S16).

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