Mercedes-Benz recalls 2025 eSprinter vans because they are too quiet to warn pedestrians in reverse
The recalled vans do not make enough warning sound when backing up, so pedestrians may not hear them coming, which raises the risk of injury.
What to do
Dealers will update the warning sound software for free. Owners can call Daimler Vans USA customer service at 1-877-762-8267 and quote recall number V3EAVASOU.
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Recall details
- Product
- Mercedes-Benz Esprinter 2025
- Company
- Daimler Vans USA, LLC
- Hazard
- Insufficient pedestrian warning sounds may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.
- Units
- 117 vehicles
- Owner notification
- March 27, 2026
- Reported to NHTSA
- February 20, 2026
- Identifiers
- NHTSA campaign number: 26V099000
- Manufacturer campaign number: V3EAVASOU
- Model years: 2025
The headline, summary and steps above are written in plain English from the official notice below. Identifiers are copied exactly as the agency published them. Always check the official notice before you act.
Official notice
The notice's own wording from NHTSA.
- Component
- BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
- Defect
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2025 Mercedes-Benz eSprinter vehicles. The vehicles fail to make sufficient pedestrian warning sounds when in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
- Consequence
- Insufficient pedestrian warning sounds may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.
- Corrective action
- Dealers will update the software for the pedestrian warning sounds, free of charge. Owner notification letters were mailed March 27, 2026. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is V3EAVASOU. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning February 20, 2026.
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Ford recalls 2026–2027 E-350 and E-450 vehicles because the backup alarm may not sound
A connector for the backup alarm can come loose and detach, so the alarm may not sound when the vehicle reverses, which raises the risk of a crash or injury to pedestrians and other vehicles.
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