GM recalls 2025–2027 Chevrolet, GMC, Cadillac and Buick vehicles because the electronic owner's manual may not download
The radio in these vehicles may not have been set up during production to download the electronic owner's manual, so owners may not know how to use the vehicle safely, raising the risk of injury in a crash.
What to do
Take the vehicle to a dealer, who will reset the radio for free so the manual downloads automatically. Questions can go to GM customer service at 1-866-467-9700, Chevrolet at 1-800-222-1020 or Cadillac at 1-800-333-4223.
Look up your car to see every recall for its make, model and year.
Recall details
- Product
- GMC Yukon XL, Yukon, Terrain and 33 more 2025–2027
- Company
- General Motors, LLC
- Hazard
- Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
- Units
- 5,861 vehicles
- Owner notification
- April 16, 2026
- Reported to NHTSA
- February 26, 2026
- Identifiers
- NHTSA campaign number: 26V114000
- Manufacturer campaign number: N252540430
- Model years: 2025–2027
The headline, summary and steps above are written in plain English from the official notice below. Identifiers are copied exactly as the agency published them. Always check the official notice before you act.
Official notice
The notice's own wording from NHTSA.
- Component
- EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Defect
- General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terrain, Yukon, and Yukon XL vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Protection.”
- Consequence
- Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
- Corrective action
- Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.
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