Honda recalls 2024–2025 Honda Prologue and 2024 Acura ZDX over rearview camera showing distorted or blank image
The rearview camera screen may show a distorted or blank image, which reduces the driver's view behind the vehicle and raises the risk of a crash or injury.
What to do
Dealers will replace the rearview camera for free, and Honda expects the fix to be available in late 2026. Owners can call Honda customer service at 1-888-234-2138 and should watch for a second letter once the repair is ready.
Look up your car to see every recall for its make, model and year.
Recall details
- Product
- Acura Zdx, Prologue 2024–2025
- Hazard
- A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.
- Units
- 59,887 vehicles
- Reported to NHTSA
- May 14, 2026
- Identifiers
- NHTSA campaign number: 26V306000
- Manufacturer campaign number: DO5, RO6
- Model years: 2024–2025
The headline, summary and steps above are written in plain English from the official notice below. Identifiers are copied exactly as the agency published them. Always check the official notice before you act.
Official notice
The notice's own wording from NHTSA.
- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Defect
- American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.
- Consequence
- A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.
- Corrective action
- Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
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