Cadillac recalls 2025–2027 OPTIQ vehicles because front windows may not reverse when blocked
When closed with the key fob's express-up function, the front windows may fail to detect an obstruction and reverse, so a closing window can pinch a passenger before retracting and raise the risk of injury.
What to do
A dealer will update the body control module software free of charge, or it can be done through an over-the-air update. Owners may contact Cadillac customer service at 1-800-458-8006 and cite GM's recall number N262567230.
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Recall details
- Product
- Cadillac Optiq 2025–2027
- Company
- General Motors, LLC
- Hazard
- A closing window that does not reverse direction as expected can pinch a passenger before retracting, increasing the risk of injury.
- Units
- 29,347 vehicles
- Owner notification
- October 21, 2026
- Reported to NHTSA
- September 24, 2026
- Identifiers
- NHTSA campaign number: 26V612000
- Manufacturer campaign number: N262567230
- Model years: 2025–2027
The headline, summary and steps above are written in plain English from the official notice below. Identifiers are copied exactly as the agency published them. Always check the official notice before you act.
Official notice
The notice's own wording from NHTSA.
- Component
- VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
- Defect
- General Motors, LLC (GM) is recalling certain 2025-2027 Cadillac OPTIQ vehicles. When closed using the key fob's express-up function, the front windows may fail to detect an obstruction and reverse direction. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
- Consequence
- A closing window that does not reverse direction as expected can pinch a passenger before retracting, increasing the risk of injury.
- Corrective action
- The body control module (BCM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 21, 2026. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N262567230. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 24, 2026.
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