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NHTSA·Cars and vehicles·October 9, 2026

Volvo recalls 2025–2026 EX30 and 2026 EX30CC over head restraint cushion that may detach in a crash

The cushion on the front head restraints may come loose during a crash, which can raise the risk of injury to the people in the seats.

What to do

Dealers will apply adhesive to reinforce the head cushion for free, and letters to owners are expected to be mailed November 30, 2026. Owners may call Volvo Car customer service at 1-800-458-1552 and cite recall number R10396.

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NHTSA recall page

Recall details

Product
Volvo Ex30, Ex30cc 2025–2026
Company
Volvo Car USA, LLC
Hazard
A detached head restraint cushion can increase the risk of injury during a crash.
Units
9,930 vehicles
Reported to NHTSA
October 9, 2026
Identifiers
  • NHTSA campaign number: 26V671000
  • Manufacturer campaign number: R10396
  • Model years: 2025–2026

The headline, summary and steps above are written in plain English from the official notice below. Identifiers are copied exactly as the agency published them. Always check the official notice before you act.

Official notice

The notice's own wording from NHTSA.

Component
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Defect
Volvo Car USA, LLC (Volvo Car) is recalling certain 2025-2026 EX30 and 2026 EX30CC vehicles. The head restraint cushion may detach during a crash.
Consequence
A detached head restraint cushion can increase the risk of injury during a crash.
Corrective action
Dealers will apply an adhesive to reinforce the head cushion attachment, free of charge. Owner notification letters are expected to be mailed November 30, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car’s number for this recall is R10396. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 9, 2026.

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