Evercross EK28 electric bike: serious fire risk over battery protection and plug
The notice says there is no evidence the bike has enough battery protection, so it presents a serious risk of fire, and it came with a plug that does not meet the required standard.
What to do
The notice says the import was rejected at the border and destroyed, and Amazon removed the listing. The notice does not give other instructions for buyers.
Notice details
- Product
- Evercross EK28 Electric Bikes sold via Amazon
- Company
- Evercross
- Hazard
- The product presents a serious risk of fire as there is no evidence that sufficient battery protective systems are in place, and it is supplied with a plug that does not meet the requirements of the relevant standard.
- Class or risk level
- Serious risk
- Identifiers
- PSD notification number: 2511-0120
- Brand: Evercross
- Model: EK28
- Alert date
- November 21, 2025
- Published on GOV.UK
- November 21, 2025
- Listed on Recalled Today
- November 21, 2025
The headline, summary and steps above are written in plain English from the official notice below. Identifiers are copied exactly as the agency published them. Always check the official notice before you act.
Official notice
The notice's own wording from OPSS.
Product Safety Report: Evercross EK28 Electric Bike sold via Amazon (2511-0120)
- Risk level
- Serious risk
- Measures taken
- Destruction of the product; Import rejected at the border; Listing removed by the online marketplace
- Summary
- Product: Evercross EK28 Electric Bikes sold via Amazon Hazard: The product presents a serious risk of fire as there is no evidence that sufficient battery protective systems are in place, and it is supplied with a plug that does not meet the requirements of the relevant standard. Corrective action: The import has been rejected at the border and destroyed. The listing has been removed by the online marketplace (Amazon).
- Product information
- Type: Hobby/Sports Equipment - Cycles (Powered) Brand: Evercross Model: EK28 Battery Charger Model: hyleton, HLT-180-4202000 Battery: 18650-13S5P Amazon ASIN: B0FV3BL4K8 Additional Product Identifiers: EU-KM-QF-1, 09ZC000936, NO: WBT-ES-ZJ-50306, Paravol. PAF1192382 Country of Origin: China Product Description: An electric bike with wall charger and removable battery. Product Report and Image: Product Image and PDF
- Hazard
- The product presents a serious risk of fire as there is no evidence that it has sufficient battery protective systems in place. There is no evidence to demonstrate that the product has been assessed using relevant UK conformity assessment procedures, as a valid Declaration of Conformity was not supplied. There is a lack of labelling, marking and warnings, and the product was supplied with a plug that does not meet the dimensional requirements of BS 1363. The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008 or the Plugs & Sockets etc. (Safety) Regulations 1994.
- Corrective action
- The import has been rejected at the border and destroyed. The listing has been removed by the online marketplace (Amazon). Additional information PSD notification number: 2511-0120 Notified by: Local Authority Trading Standards
Contains public sector information licensed under the Open Government Licence v3.0. Open Government Licence
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