Cloud Nine recalls XDM 3600 Travel Dryer over risk of overheating and fire
The Cloud Nine XDM 3600 Travel Dryer may overheat during use, which could lead to it igniting and catching fire, presenting a risk to users.
What to do
Stop using the product immediately and return it to Cloud Nine for a Cloud Nine voucher. If you cannot return it to store, dispose of it safely and keep proof of purchase of the eligible Cloud Nine item; more information is at https://www.cloudninehair.com/pages/product-and-payment-faqs
Recall details
- Product
- Cloud Nine XDM 3600 Travel Dryer
- Company
- Cloud Nine
- Hazard
- The product presents a risk of fire as it may overheat during use. This could lead to the product igniting and catching fire, presenting a risk to users.
- Identifiers
- PSD notification number: 2602-0261
- Brand: Cloud Nine
- Model: XDM 3600
- Batch Codes: UK-DRYER-BLCK-GWP-V1, UK-DRYER-BLCK-GWP-V2
- Alert date
- March 2, 2026
- Published on GOV.UK
- March 2, 2026
- Listed on Recalled Today
- March 2, 2026
The headline, summary and steps above are written in plain English from the official notice below. Identifiers are copied exactly as the agency published them. Always check the official notice before you act.
Official notice
The notice's own wording from OPSS.
Product Recall: Cloud Nine XDM 3600 Travel Dryer (2602-0261)
- Measures taken
- Recall from end users
- Summary
- Product: Cloud Nine XDM 3600 Travel Dryer Hazard: The product presents a risk of fire as it may overheat during use. This could lead to the product igniting and catching fire, presenting a risk to users. Corrective action: The product has been withdrawn from the market and recalled from end users by Cloud Nine.
- Product information
- Type: Electrical appliances and equipment - Hair - Styling (Powered) Brand: Cloud Nine Model: XDM 3600 Barcodes: 5056593901724, 5056593901816 Batch Codes: UK-DRYER-BLCK-GWP-V1, UK-DRYER-BLCK-GWP-V2 Country of Origin: China Product Description: Black travel hairdryer with a foldable handle in black and gold/rose gold. The product was available exclusively as a complimentary item when customers purchased eligible Cloud Nine products. Product Report and Image: Link to product image and PDF
- Hazard
- The product presents a risk of fire as it may overheat during use. This could lead to the product igniting and catching fire, presenting a risk to users. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
- Corrective action
- The product has been withdrawn from the market and recalled from end users by Cloud Nine. We recommend that you stop using the product immediately and return it to Cloud Nine for a Cloud Nine voucher. If you cannot physically return it to store, dispose of the product safely, ensuring you have retained proof of purchasing the eligible Cloud Nine item. For more information, please see: https://www.cloudninehair.com/pages/product-and-payment-faqs Additional information PSD case number: 2602-0261 Lead Authority: Local Authority Trading Standards
Contains public sector information licensed under the Open Government Licence v3.0. Open Government Licence
Recalled Today is independent and is not an official government page.
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