Sigenergy SigenStor Energy Controller: quick connect AC plug may overheat and cause burns
The quick connect AC plug may overheat and cause burns in rare cases where it was installed not in accordance with the manufacturer's instructions.
What to do
Owners who need more information should contact sigenservice.uk@sigenergy.com. You do not need to contact Sigenergy if your EC controller was installed and commissioned after February 2026 or your product has already been replaced.
Notice details
- Product
- Sigenergy SigenStor Energy Controller with quick connect AC plug
- Company
- Sigenergy
- Hazard
- The product presents a risk of burns as the quick connect AC plug may overheat in cases where it has been installed not in accordance with the manufacturer’s instructions.
- Class or risk level
- Low risk
- Identifiers
- PSD notification number: 2604-0013
- Brand: Sigenergy
- Model: 8.0kW, 10.0kW and 12.0kW connectors for single phase supply
- Alert date
- April 23, 2026
- Published on GOV.UK
- April 23, 2026
- Listed on Recalled Today
- April 23, 2026
The headline, summary and steps above are written in plain English from the official notice below. Identifiers are copied exactly as the agency published them. Always check the official notice before you act.
Official notice
The notice's own wording from OPSS.
Product Safety Report: Sigenergy SigenStor Energy Controller with quick connect AC plug (2604-0013)
- Risk level
- Low risk
- Measures taken
- modification-programme
- Summary
- Product: Sigenergy SigenStor Energy Controller with quick connect AC plug Hazard: The product presents a risk of burns as the quick connect AC plug may overheat in cases where it has been installed not in accordance with the manufacturer’s instructions. Corrective action: The manufacturer has initiated a modification programme to warn customers of the risk and arrange for on-site inspection and repair of affected products.
- Product information
- Type: Electrical appliances and equipment - Adaptors Brand: Sigenergy Model: 8.0kW, 10.0kW and 12.0kW connectors for single phase supply PNs: 1104002700, 1104002800 and 1104002900 Country of Origin: China Product Description: AC plug for an energy control unit. Product Report and Image: Link to product image and PDF
- Hazard
- In rare cases, the quick connect AC plug may present a risk of overheating and burns in cases where it has been installed not in accordance with the manufacturer’s instructions.
- Corrective action
- The manufacturer has initiated a modification programme to warn customers of the risk and arrange for on-site inspection and repair of affected products. Owners of affected products who require further information should contact: sigenservice.uk@sigenergy.com You do not need to contact Sigenergy if: - Your EC controller was installed and commissioned after February 2026 (as your product is unaffected) - Your product has already been replaced Additional information PSD notification number: 2604-0013 Notified by: Office for Product Safety and Standards
Contains public sector information licensed under the Open Government Licence v3.0. Open Government Licence
Recalled Today is independent and is not an official government page.
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