Acer recalls ES Series 5 AES015 Electric Scooter over screw that can loosen in folding mechanism
A screw in the folding mechanism may not have been tightened properly in production and can loosen during use, so the scooter could collapse and the rider could lose balance and be injured.
What to do
Stop using the scooter and tighten the screw at home, using Acer's step-by-step video or the notice at https://www.acer.com/gb-en/support/alerts-recalls/recall-aes015. You can also contact the Acer support centre on 0371 760 1000.
Recall details
- Product
- Acer ES Series 5 AES015 Electric Scooter
- Company
- Acer
- Hazard
- The product presents a risk of injuries as a screw within the folding mechanism may loosen during use, leading to a loss of structural support and stability.
- Class or risk level
- Serious risk
- Identifiers
- PSD notification number: 2604-0128
- Brand: Acer
- Model: AES015
- Alert date
- April 22, 2026
- Published on GOV.UK
- April 22, 2026
- Listed on Recalled Today
- April 22, 2026
The headline, summary and steps above are written in plain English from the official notice below. Identifiers are copied exactly as the agency published them. Always check the official notice before you act.
Official notice
The notice's own wording from OPSS.
Product Recall: Acer ES Series 5 AES015 Electric Scooter (2604-0128)
- Risk level
- Serious risk
- Measures taken
- Recall from end users
- Summary
- Product: Acer ES Series 5 AES015 Electric Scooter Hazard: The product presents a risk of injuries as a screw within the folding mechanism may loosen during use, leading to a loss of structural support and stability. Corrective action: The products have been recalled from end users by Acer.
- Product information
- Type: Hobby/sports equipment - Scooters/Skateboards/Hoverboards (Powered) Brand: Acer Model: AES015 Country of Origin: China Product Description: A black, two-wheeled electric scooter. Product Report and Image: Link to product image and PDF
- Hazard
- The product presents a serious risk of injuries as a screw within the folding mechanism may not have been tightened to the required specification during production and can gradually loosen during normal use. This can lead to a loss of structural support and stability while riding, increasing the risk of the scooter collapsing and the rider losing balance, which may result in injuries. The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
- Corrective action
- The product has been recalled from end users. Affected consumers should stop using the product and complete the required maintenance to tighten the screw at home. Acer have prepared a step-by-step video demonstrating which screw to inspect and how to tighten it correctly which can be found here: AES015 - Tightening the Front Tube Screw . For further details, please access the Acer recall notice here: https://www.acer.com/gb-en/support/alerts-recalls/recall-aes015 or contact the Acer support centre on 0371 760 1000. Additional information PSD case number: 2604-0128 Lead Authority: Local Authority Trading Standards
Contains public sector information licensed under the Open Government Licence v3.0. Open Government Licence
Recalled Today is independent and is not an official government page.
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