AROW recalls bus emergency exit windows over latches that can fail and let windows open in a crash
The latch on these emergency exit windows, models MV200, MV207 and MV170, can fail, so a window could open during a crash and not keep passengers inside, raising the risk of injury.
What to do
AROW will replace the latches free of charge, and vehicle manufacturers are expected to be notified in November 2025. Owners can contact AROW customer service at 715-693-6020.
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Recall details
- Product
- Arow Global Bus Emergency Exit Window
- Company
- AROW Global Corp
- Hazard
- A window that opens during a crash may not properly retain passengers as intended, increasing the risk of injury.
- Units
- 1,323 pieces of equipment
- Owner notification
- November 17, 2025
- Reported to NHTSA
- November 7, 2025
- Identifiers
- NHTSA campaign number: 25E074000
The headline, summary and steps above are written in plain English from the official notice below. Identifiers are copied exactly as the agency published them. Always check the official notice before you act.
Official notice
The notice's own wording from NHTSA.
- Component
- STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
- Defect
- AROW Global Corp (AROW) is recalling certain emergency exit windows models MV200, MV207, and MV170. Please see the 573 recall report all part numbers. The emergency exit window latch can fail, allowing the window to open during a crash. As such, these emergency exit windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
- Consequence
- A window that opens during a crash may not properly retain passengers as intended, increasing the risk of injury.
- Corrective action
- AROW will replace the latches, free of charge. Vehicle manufacturers are expected to be notified November, 2025. Owners may contact AROW customer service at 715-693-6020.
Related recalls
Gillig recalls 2013 Low Floor transit buses over emergency exit window latch that may fail
The latch on an emergency exit window may fail and let the window open during a crash, so it might not keep passengers inside and could raise the risk of injury.
Gillig, LLC · 6 vehicles