Gillig recalls 2013 Low Floor transit buses over emergency exit window latch that may fail
The latch on an emergency exit window may fail and let the window open during a crash, so it might not keep passengers inside and could raise the risk of injury.
What to do
Gillig will replace the emergency release bar assembly free of charge, working with Arrow. Owners may contact Gillig customer service at 1-800-735-1500.
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Recall details
- Product
- Gillig Low Floor 2013
- Company
- Gillig, LLC
- Hazard
- A window that opens during a crash may not properly retain passengers, increasing the risk of injury.
- Units
- 6 vehicles
- Owner notification
- January 16, 2026
- Reported to NHTSA
- December 15, 2025
- Identifiers
- NHTSA campaign number: 25V868000
- Model years: 2013
The headline, summary and steps above are written in plain English from the official notice below. Identifiers are copied exactly as the agency published them. Always check the official notice before you act.
Official notice
The notice's own wording from NHTSA.
- Component
- STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT:LATCHING/RELEASE SYSTEM
- Defect
- Gillig, LLC (Gillig) is recalling certain 2013 Low Floor transit buses. The emergency exit window latch may fail, allowing the window to open during a crash. As such, these emergency exit windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
- Consequence
- A window that opens during a crash may not properly retain passengers, increasing the risk of injury.
- Corrective action
- Gillig will work with Arrow to replace the emergency release bar assembly, free of charge. Owner notification letters were mailed January 21, 2026. Owners may contact Gillig customer service at 1-800-735-1500.
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