Gillig recalls 2025 Low Floor transit buses over wheelchair restraints that may not lock
The wheelchair restraint retractors on these buses may not lock, so a wheelchair may not be properly secured and could move during a trip, raising the risk of injury to the rider.
What to do
Gillig will work with Q'Straint to replace the retractors free of charge, and owner letters were mailed January 16, 2026. Owners may contact Gillig customer service at 1-800-735-1500.
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Recall details
- Product
- Gillig Low Floor 2025
- Company
- Gillig, LLC
- Hazard
- An unsecured wheelchair can move during transit, increasing the risk of injury.
- Units
- 4 vehicles
- Owner notification
- January 16, 2026
- Reported to NHTSA
- December 16, 2025
- Identifiers
- NHTSA campaign number: 25V870000
- Model years: 2025
The headline, summary and steps above are written in plain English from the official notice below. Identifiers are copied exactly as the agency published them. Always check the official notice before you act.
Official notice
The notice's own wording from NHTSA.
- Component
- EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
- Defect
- Gillig, LLC (Gillig) is recalling certain 2025 Low Floor transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
- Consequence
- An unsecured wheelchair can move during transit, increasing the risk of injury.
- Corrective action
- Gillig will work with Q'Straint to replace the retractors, free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Gillig customer service at 1-800-735-1500.
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