Rollx recalls wheelchair-accessible vans over restraint straps that may not lock
The retractors on QRT-Deluxe and QRT-Max wheelchair restraints in certain vans may not lock, so a wheelchair may not be held in place and could move while the vehicle is moving, raising the risk of injury.
What to do
Rollx will work with Q'Straint to inspect the retractors and replace them if needed, free of charge. Owners can call Rollx customer service at 1-800-956-6668.
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Recall details
- Product
- Honda Odyssey, Sienna, Transit and 10 more 2010–2025
- Hazard
- An unsecured wheelchair can move during transit, increasing the risk of injury.
- Units
- 86 vehicles
- Owner notification
- February 5, 2026
- Reported to NHTSA
- December 17, 2025
- Identifiers
- NHTSA campaign number: 25V876000
- Model years: 2010–2025
The headline, summary and steps above are written in plain English from the official notice below. Identifiers are copied exactly as the agency published them. Always check the official notice before you act.
Official notice
The notice's own wording from NHTSA.
- Component
- EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
- Defect
- Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
- Consequence
- An unsecured wheelchair can move during transit, increasing the risk of injury.
- Corrective action
- Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Related recalls
Q'Straint recalls QRT-Max wheelchair restraints because the straps may not lock
The retractors on certain QRT-Max wheelchair restraints may not lock, so a wheelchair may not be held securely and could move during transit, raising the risk of injury.
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Chrysler recalls 2021–2025 Pacifica, Honda Odyssey and Toyota Sienna Hybrid vehicles because wheelchair restraints may not lock
The QRT-Deluxe and QRT-Max wheelchair restraint retractors may not lock, so the wheelchair may not be properly secured and could move during transit, increasing the risk of injury.
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