Chrysler recalls 2021–2025 Pacifica, Honda Odyssey and Toyota Sienna Hybrid vehicles because wheelchair restraints may not lock
The QRT-Deluxe and QRT-Max wheelchair restraint retractors may not lock, so the wheelchair may not be properly secured and could move during transit, increasing the risk of injury.
What to do
Dealers will inspect and replace the retractors free of charge. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
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Recall details
- Product
- Chrysler Pacifica, Odyssey, Sienna Hybrid 2021–2026
- Company
- Chrysler (FCA US, LLC)
- Hazard
- An unsecured wheelchair can move during transit, increasing the risk of injury.
- Units
- 1,019 vehicles
- Owner notification
- January 27, 2026
- Reported to NHTSA
- December 17, 2025
- Identifiers
- NHTSA campaign number: 25V877000
- Model years: 2021–2026
The headline, summary and steps above are written in plain English from the official notice below. Identifiers are copied exactly as the agency published them. Always check the official notice before you act.
Official notice
The notice's own wording from NHTSA.
- Component
- EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
- Defect
- Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
- Consequence
- An unsecured wheelchair can move during transit, increasing the risk of injury.
- Corrective action
- Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
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