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NHTSA·Commercial vehicles·April 9, 2026

Nova Bus recalls Ricon hidden frame bus windows because the glass can fall out

Weak adhesion around the window frame can let the glass detach, which raises the risk of people being thrown out and hurt in a crash and of glass becoming a road hazard for other vehicles.

What to do

Nova Bus will inspect and replace the windows as necessary, free of charge. Owners can call Nova Bus customer service at 1-450-472-6410 and mention recall number ER26501.

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NHTSA recall page

Recall details

Product
Nova Bus Ricon Hidden Window Frame
Company
Nova Bus (US) Inc.
Hazard
The glass can fall out of the frame, increasing the risk of ejection and injury during a crash. Detached window glass can also become a road hazard for other vehicles, increasing the risk of a crash.
Units
61 pieces of equipment
Owner notification
June 8, 2026
Reported to NHTSA
April 9, 2026
Identifiers
  • NHTSA campaign number: 26E019000
  • Manufacturer campaign number: ER26501

The headline, summary and steps above are written in plain English from the official notice below. Identifiers are copied exactly as the agency published them. Always check the official notice before you act.

Official notice

The notice's own wording from NHTSA.

Component
VISIBILITY:GLASS, SIDE/REAR:CRITICAL FASTENERS
Defect
Nova Bus (US) Inc. (Nova Bus) is recalling certain Ricon hidden frame windows sold through Prevost Parts and Prevost Service Center. Please refer to Nova Bus' attached document for specific part number information. Inadequate adhesion around the window frame may cause the glass to detach. As such, these windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Consequence
The glass can fall out of the frame, increasing the risk of ejection and injury during a crash. Detached window glass can also become a road hazard for other vehicles, increasing the risk of a crash.
Corrective action
Nova will inspect and replace the windows as necessary, free of charge. Owner notification letters were mailed June 8, 2026. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is ER26501. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning June 8, 2026.

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