NHTSA·Commercial vehicles·March 31, 2026

Nova Bus recalls 2025 LFS and 2024 LFS Artic transit buses over window glass that can fall out

Weak adhesion around the window frame can let the glass detach, which raises the risk of people being thrown out and hurt in a crash and of loose glass becoming a hazard for other vehicles on the road.

What to do

Owners can call Nova Bus customer service at 1-450-472-6410 and mention recall number CR5877. Nova Bus will inspect the buses and replace the glass as needed for free, and owners will get another notice when the remedy is available.

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Recall details

Product
Nova Bus Lfs 2025
Hazard
The glass can fall out of the frame, increasing the risk of ejection and injury during a crash. Detached window glass can also become a road hazard for other vehicles, increasing the risk of a crash.
Units
13 vehicles
Reported to NHTSA
March 31, 2026
Identifiers
  • NHTSA campaign number: 26V206000
  • Manufacturer campaign number: CR5877
  • Model years: 2025

The headline, summary and steps above are written in plain English from the official notice below. Identifiers are copied exactly as the agency published them. Always check the official notice before you act.

Official notice

The notice's own wording from NHTSA.

Component
VISIBILITY:GLASS, SIDE/REAR:CRITICAL FASTENERS
Defect
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2025 LFS and 2024 LFS Artic transit buses. Inadequate adhesion around the window frame may cause the glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Consequence
The glass can fall out of the frame, increasing the risk of ejection and injury during a crash. Detached window glass can also become a road hazard for other vehicles, increasing the risk of a crash.
Corrective action
Nova Bus will inspect and replace the glass as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed May 29, 2026. Owners will receive another notice once remedy becomes available. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is CR5877. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2026.

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