NHTSA·Commercial vehicles·October 15, 2026

Prevost recalls 7,509 buses over missing emergency exit instruction label on entrance door

The entrance door on these Prevost buses is missing the emergency exit operating instruction label, which may prevent or delay passengers from getting out in an emergency and raise the risk of injury.

What to do

Prevost will replace the emergency exit label free of charge, and owner letters are expected to be mailed December 7, 2026. Owners may contact Prevost customer service at 1-866-870-2046 and cite recall number SR26-19.

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Recall details

Product
Prevost XL-40, XL-45, H3-45 and 5 more 1992–2023
Hazard
Missing instructions may prevent or delay passengers from evacuating the bus during an emergency, increasing the risk of injury.
Units
7,509 vehicles
Reported to NHTSA
October 15, 2026
Identifiers
  • NHTSA campaign number: 26V675000
  • Manufacturer campaign number: SR26-19
  • Model years: 1992–2023

The headline, summary and steps above are written in plain English from the official notice below. Identifiers are copied exactly as the agency published them. Always check the official notice before you act.

Official notice

The notice's own wording from NHTSA.

Component
EQUIPMENT:OTHER:LABELS
Defect
Prevost Car (US) Inc. (Prevost) is recalling certain Prevost buses. Please see the above list of models. The entrance door is missing the emergency exit operating instruction label. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Consequence
Missing instructions may prevent or delay passengers from evacuating the bus during an emergency, increasing the risk of injury.
Corrective action
Prevost will replace the emergency exit label, free of charge. Owner notification letters are expected to be mailed December 7, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-19.

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